CANCELLATION
& REFUND
POLICY
Clear guidelines on cancellations and refunds for events, sports, and trips — so you always know where you stand.
Events & Sports
Cancellation Window
Cancellations are accepted up to 4 hours before the show.
Cancellation Fee
30% of ticket price is deducted.
Refund Amount
You receive 70% of the ticket price.
Less than 4 hours before show
No Refund — cancellations are not accepted
Trips & Tours
Cancel 2 days before
Cancellation fee of 30% applies
Refund: 70%
Cancel 1 day before
Cancellation fee of 50% applies
Refund: 50%
Cancel on Departure date
cancellations are not accepted
No Refund
Commission Structure
Events, Sports & Trips
Ticket up to ₹500
10% + 18% GSTTicket above ₹500
7% + 18% GSTAgency Commission
Standard Rate
Applicable to all agency bookings